Privacy Policy

Depending on how you interact with B.A.R.K.™, we may collect:

• Contact information, such as your name, email address, telephone number, and other information you choose to provide.
• Care-request information, including details about your animal, species, routine, temperament, schedule, household needs, accessibility considerations, travel requirements, and requested services.
• Animal-care information, including feeding instructions, medication instructions, mobility needs, behavioral information, recovery-support needs, veterinary contact information, and other information necessary to coordinate appropriate care.
• Provider information submitted through the B.A.R.K.™ Provider Network application process, including experience, qualifications, availability, service areas, species experience, and related application information.
• Communications you send to B.A.R.K.™, including concierge inquiries, consultation requests, messages, feedback, and other correspondence.
• Technical information that may be collected automatically when you use the website, such as browser type, device type, IP address, pages visited, and similar website-performance or security information.

We seek to collect only information reasonably necessary to provide, coordinate, improve, secure, and administer B.A.R.K.™ services.

We may use information to:

• respond to inquiries
• review care requests
• coordinate personalized provider matching
• evaluate provider applications
• communicate about requested services
• support scheduling and service administration
• maintain client and provider records
• improve our website, operations, and service experience
• protect the safety and security of clients, animals, providers, and our systems
• comply with applicable legal obligations
• establish, exercise, or defend legal claims when necessary

Information submitted about an animal, household, routine, accessibility need, or care situation is used for legitimate care-coordination and operational purposes.

B.A.R.K.™ does not treat animal-care information as a substitute for veterinary records, diagnoses, or veterinary medical advice.

Please do not submit information that is unnecessary to the care or service requested.

We may share information when reasonably necessary with:

• providers being considered for or assigned to a care request
• service providers that support our website, technology, communications, or business operations
• professional advisers when appropriate
• government authorities or other parties when required by law or reasonably necessary to protect rights, safety, property, or security

Provider access should be limited to information reasonably necessary for the applicable care relationship.

B.A.R.K.™ does not sell personal information for monetary consideration.

We use reasonable administrative, technical, and organizational safeguards designed to protect information under our control.

No internet transmission or electronic storage system can be guaranteed to be completely secure.

We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, protecting safety, and complying with legal obligations.

Information that is no longer reasonably needed may be deleted, anonymized, or otherwise securely disposed of where appropriate.

Depending on where you live and applicable law, you may have rights relating to your personal information, which may include requesting access, correction, deletion, or information about how your information is used.

Requests may be sent to:

info@barkpetservices.com

We may need to verify your identity before completing certain requests.

The B.A.R.K.™ website and services are intended for adults arranging pet-care services and are not directed to children under 13.

We do not knowingly solicit personal information directly from children under 13 through this website.

The website may use cookies or similar technologies that are necessary for site functionality, security, preferences, performance, or analytics.

Where required by applicable law, additional choices or disclosures may be provided.

The website may contain links to or use services provided by third parties.

Those third parties may have their own privacy practices, and B.A.R.K.™ is not responsible for privacy practices outside our control.

We may update this Privacy Policy as our services, technology, or legal obligations change.

The effective date displayed on this page will indicate the most recent version.

Questions regarding this Privacy Policy may be directed to: