These Terms of Use govern your use of the B.A.R.K.™ Pet Services LLC website and your interaction with website-based services, inquiries, care requests, provider applications, and related features.
By using this website, you agree to these Terms.
1. ABOUT B.A.R.K.™
B.A.R.K.™ Pet Services LLC is a concierge pet-care and care-coordination company offering personalized care planning, provider matching, in-home support coordination, recovery-support coordination, transportation and travel support, specialized-species care coordination, and related services.
The website may also present planned or future capabilities that are clearly identified as previews or demonstrations.
2. WEBSITE INFORMATION
We work to keep website information accurate and current, but service descriptions, availability, provider participation, geographic coverage, pricing, features, and other details may change.
Submitting an inquiry, application, or care request does not by itself guarantee acceptance, provider availability, a particular provider match, or confirmation of service.
3. CARE REQUESTS AND PROVIDER MATCHING
Care recommendations and provider matching may consider factors such as:
- species
- temperament
- care requirements
- provider experience
- scheduling
- geographic availability
- household preferences
- safety considerations
- qualifications
- applicable legal or licensing requirements
B.A.R.K.™ may decline, postpone, modify, or discontinue a proposed care arrangement when reasonably necessary for safety, scope, availability, legal compliance, or operational reasons.
4. NOT VETERINARY CARE
B.A.R.K.™ is not a veterinary hospital, veterinary practice, or emergency veterinary service.
Website information and B.A.R.K.™ pet-care services are not substitutes for veterinary examination, diagnosis, treatment, or emergency care.
Please review the Pet Care & Non-Veterinary Disclaimer linked on this website.
5. CLIENT RESPONSIBILITIES
Clients are responsible for providing complete and accurate information reasonably necessary to coordinate safe care, including information concerning:
- animal behavior
- medical or recovery instructions
- known safety risks
- medications
- feeding requirements
- mobility needs
- veterinarian contact information
- household-access instructions
- emergency contacts
- other material care requirements
Clients should promptly inform B.A.R.K.™ of meaningful changes before or during a service arrangement.
6. PROVIDER INFORMATION
Provider participation, qualifications, scope, and relationships with B.A.R.K.™ may vary according to the applicable service arrangement and agreement.
Nothing displayed on the public website guarantees that a particular provider is available, appropriate, authorized, licensed, or qualified for every form of care.
B.A.R.K.™ may establish additional standards, screening processes, agreements, or requirements for members of its provider network.
7. COMMUNICATIONS
When you submit a form or contact B.A.R.K.™, you authorize us to respond regarding your inquiry, application, requested service, or related administrative matters.
Submitting an operational inquiry does not by itself constitute consent to unrelated promotional marketing where separate consent is required by law.
8. WEBSITE USE
You agree not to:
- misuse or interfere with the website
- attempt unauthorized access to systems or accounts
- submit knowingly false or fraudulent information
- impersonate another person
- introduce malicious code
- use the website in a way that violates applicable law or the rights of others
9. INTELLECTUAL PROPERTY
The B.A.R.K.™ name, Bonding Assured Recovery & Kare identity, logos, branding, website design, original written material, graphics, and other proprietary content are owned by or licensed to B.A.R.K.™ Pet Services LLC unless otherwise indicated.
Nothing on this website grants permission to copy, reproduce, distribute, modify, commercially exploit, or use B.A.R.K.™ intellectual property without authorization.
10. THIRD-PARTY LINKS AND SERVICES
The website may reference third-party businesses, providers, platforms, resources, or websites.
B.A.R.K.™ does not control and is not responsible for third-party websites, systems, policies, or content.
11. DISCLAIMERS
To the extent permitted by applicable law, the website is provided on an “as available” basis.
B.A.R.K.™ does not guarantee uninterrupted access to the website or that every website feature will always be error-free or available.
Nothing in these Terms excludes rights that cannot lawfully be excluded.
12. LIMITATION OF LIABILITY
To the extent permitted by applicable law, B.A.R.K.™ Pet Services LLC will not be liable for indirect, incidental, special, consequential, or punitive damages arising solely from use of or inability to use the public website.
Nothing in this section limits liability where limitation is prohibited by applicable law.
Separate service agreements may contain additional terms applicable to actual pet-care services.
13. PAYMENT, CANCELLATION, AND SERVICE TERMS
Specific pricing, deposits, payment requirements, cancellation terms, refunds, service guarantees, or provider compensation terms will be disclosed separately where applicable.
Payments, booking retainers, remaining balances, cancellations, and refunds for services booked through B.A.R.K.™ are governed by the Cancellation & Refund Policy.
14. GOVERNING LAW
These Terms are governed by applicable federal law and the laws of the State of Georgia, without overriding any consumer protection rights that cannot legally be waived.
15. CHANGES
B.A.R.K.™ may update these Terms as the website and services evolve.
The effective date shown on this page identifies the current version.